West Virginia’s Best Choice for Hearing and Balance Care

Welcome to Audiology Services of West Virginia, where we offer the highest quality Audiological services in the Mid-Ohio Valley. Our friendly team specializes in caring for the hearing impaired of all ages with services including hearing assessment, hearing aid fitting & programming, balance assessment, and much more! Our practice is committed to helping you solve your hearing and balance challenges through personalized and attentive health care.

We look forward to hearing from you, and helping you in your journey towards better hearing.

Call 1-304-428-2403 today to schedule your hearing evaluation today.

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State of the Art Technology

Professional Care

Affordable Prices

It’s our focus to provide state of the art technology with professional care at affordable prices you deserve and expect. Audiology Services of West Virginia is Parkersburg’ best option for new hearing aids and better hearing.

To schedule a hearing or tinnitus evaluation, call (304) 428-2403 or click here.

0% Financing Available!

——–Most Insurances, Health Savings & Flexible Spending Accounts Accepted——

Our Care

List of Services Available

Diagnostic Services:

  • Multi-transducer air conduction testing
  • Bone conduction testing
  • Speech Recognition Threshold testing
  • Speech in noise testing
  • Word Recognition Testing
  • Tympanometry
  • Acoustic Reflex Testing

Hearing Aid Services:

  • Hearing aid evaluations, fittings, and dispensing
  • Hearing aid and earmold maintenance and repair
  • Hearing aid programming for Widex, Unitron, Starkey, Phonak, Oticon, Rexton, GN ReSound, Siemens/Sivantos
  • Telecoil (T-coil) activation and training for use with phone and looping technology

Cochlear Implants/BAHA/BAI:

  • Cochlear Implant Evaluations
  • Follow up cochlear implant programming (for patients with Cochlear Americas brand processors)
  • Follow up BAHA/BAI (bone anchored hearing aid/bone anchored implant) programming (for patients with Cochlear Americas brand processors)

Other:

  • Cerumen removal
  • Hearing assistive technology evaluations and dispensing (ex: remotes, FM systems, assistive TV systems, etc…)
  • Aural Rehabilitation services
  • Tinnitus Evaluations
  • Fitting and dispensing of tinnitus sound therapy options through Neuromonics and various hearing instrument manufacturers
  • Custom swim molds
  • Custom hearing protection
  • Custom musician’s plugs
  • Industrial screenings/testing
  • Audiological and hearing aid services for WV Worker’s Compensation claimants
  • Educational Audiology (school contracts are available upon request!)

We are proud to participate in the Community Program, which offers Veterans the option to receive healthcare (including hearing healthcare) close to home rather than to travel long distances to the nearest VA hospital. Please call our office or your local VA representative to find out about this program and to see if you or a loved one qualifies!

At Audiology Services of West Virginia, we accept most insurance, HSA and flexible spending accounts. We encourage patients to call their customer service Department on the back of their ID card to double check!

If you have any questions, please feel free to call our office at (304) 428-2403.

Hearing Loss

Hearing loss is the third most common health concern behind diabetes and heart disease. Approximately 36 million Americans suffer from a either conductive, nerve, or mixed hearing loss, more than half of whom are younger than the age of 65.

Hearing Technology

Imagine for a moment we're building a home: we wouldn't purchase the materials and defer the craftsman. So when considering hearing technologies, why would you not want 3 doctors of audiology guiding you every step of the way, building the perfect solution to your needs? We don't sell hearing aids, we treat your hearing loss. Period.

Patient Resources

Have a question? We have an answer. Have a question that was not previously answered? Submit your inquiry via our FAQ's page and we'll provide a personalized response. We recognize that you have a choice when it comes to your hearing healthcare provider. We want you to be as relaxed and informed as possible about our practice.

Our Practice

Audiology Services of West Virginia is an all-inclusive hearing and balance healthcare clinic specializing in medically-oriented diagnosis and treatment of hearing loss and tinnitus. Our philosophy is that hearing healthcare can affect an individual’s overall quality-of-life and should be monitored as part of an annual health physical. When a hearing problem is identified, our Doctors of Audiology will evaluate many aspects of our patient’s lifestyle and needs to help him or her select from a variety of hearing instruments and assistive listening devices.

Hearing aids are a common form of treatment for most types of hearing loss. However, hearing instruments are not always the answer. Our Doctors of Audiology have experience working with other management options such as cochlear implants, bone-anchored devices, and sound therapy options for tinnitus. Knowing appropriate communication strategies is a key to success when using any hearing instrument or device. Our audiologists have a background in aural rehabilitation and auditory-verbal therapy techniques, which ensures that our patients are equipped with all the tools necessary to take advantage of the best hearing experience possible.

We feel that is very important to select a healthcare provider with whom you feel comfortable and provides the best care. Audiology Services of West Virginia has three Doctors of Audiology who are equally qualified to give their patients the most comprehensive hearing and balance healthcare. Our Doctors of Audiology have experience in all specialty areas of audiology and have all completed their doctoral training in major medical centers. We are committed to providing the most compassionate and complete hearing healthcare in the Mid-Ohio Valley!

Payment Options

At Audiology Services of West Virginia, we offer a variety of payment options for your convenience. Thank you for being a valued patient.

Mail check payable to Audiology Services of WV to:
    Audiology Services of WV
    2012 Garfield Ave Suite 4
    Parkersburg WV, 26101
Pay with cash or check at either of our locations.
Pay over the phone with debit or credit card.
Pay online with this convenient link: PAY HERE 

   (Please note that a 3.5% convenience fee will be added to any payment made by debit/credit card.)

Our Doctors

Carlee A. Cox Squires, Au.D:

Dr. Cox Squires is from Elizabeth, WV. She graduated with her bachelor of science (BS) in Speech Pathology and Audiology from West Virginia University in 2010. Carlee obtained her clinical doctorate in audiology (Au.D.) in 2014 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and The Cleveland Clinic. Carlee completed her doctoral externship at The Cleveland Clinic.

While attending West Virginia University, Carlee became a certified Spinning instructor and has taught classes in West Virginia and Ohio. She also enjoys many other forms of exercise. Carlee is a member of the Rotary Club of Wood County. Dr. Squires is an animal lover and always enjoys sharing pet stories with her patients!  Carlee also enjoys trying local restaurants and coffee shops and spending time with her family.

Audiology Interests: Rural Hearing Healthcare, Diagnostic Audiology, Hearing Instrument Technology, Aural Rehabilitation, Tinnitus.

Michael Squires, Au.D:
Dr. Squires is from Clarksburg, WV. He graduated with his bachelor of science (BS) in Speech Pathology and Audiology from West Virginia University in 2010. During his time at WVU he served as the “Mountaineer Mascot” (2008-2009) as well as a member of the Gold Cheer Team (2009-2010). Michael obtained his clinical doctorate in audiology (Au.D.) in 2014 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and The Cleveland Clinic. Michael also completed his doctoral externship at The Cleveland Clinic.

He enjoys fishing, hunting, and tying flies for fly fishing. Michael grew up learning woodworking from his father. He now enjoys fine woodworking and building furniture in his own workshop.

Audiology Interests: Diagnostic Audiology, Hearing Instrument Technology, Tinnitus, Pediatrics, Cochlear Implants, Vestibular Research, Aural Rehabilitation, Patient Satisfaction Research.

About the Owners
Carlee and Michael Squires were married in August 2014 and reside in Mineral Wells, WV with their son, Lenen, and daughter, Olive Pearl. The Squires’ are animal lovers and have a dog, Audie, three cats, and a pot-bellied pig, Fancy. Carlee and Michael are active members of Mount Pleasant United Methodist Church in Mineral Wells.

Lori McElory, AuD:
Dr. Lori McElroy is from Caldwell, OH. She graduated with her Bachelor of Science (BS) in Hearing, Speech, and Language Sciences from Ohio University in 2003. Lori obtained her clinical doctorate in audiology (Au.D.) in 2007 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, the University of Akron, and the Cleveland Clinic.

When she is not at work, she enjoys spending time on the family farm with her husband and two sons. Dr. McElroy also enjoys gardening and watching her sons on the baseball field and basketball court.

Audiology Interests: Diagnostic audiology, vestibular, hearing aids

Ann Casto, AuD:
Dr. Ann Casto is from Ripley, WV. She graduated with her Bachelor of Science (BS) in Speech Pathology and Audiology from West Virginia University in 2007. Ann obtained her clinical doctorate in audiology (Au.D.) in 2011 from West Virginia University. Dr. Casto handles our educational audiology contracts with West Virginia school systems.

When she is not at work, she can usually be found on a soccer or baseball field with her three sons (Hunter, Hayden, and Hudson). Dr. Casto also enjoys playing guitar and traveling.

Ann Casto AuD

2021-2022 Audiology Residents: Nicole Smith and Nicole Hinds

Nicole Smith is from Kent, OH. She graduated with her Bachelor of Arts (BA) in Speech-Language Pathology and Audiology from the University of Akron. Nicole is working to obtain her doctorate from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and the Cleveland Clinic. She is completing her 4th year doctoral externship at Audiology Services of West Virginia.

In her free time, you can find Nicole working in her vegetable and herb garden, cooking, baking, or shaking up a craft cocktail. Nicole is also obsessed with her cat Moon and enjoys hiking and riding her bike with her boyfriend Keefe.

Nicole Hinds is from Toledo, OH but considers Cleveland, OH her second home. Nicole graduated with her Bachelor of Science (BS) in Speech-Language Pathology and Audiology from Kent State University in 2018. She is currently attending the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, the University of Akron, and the Cleveland Clinic for her clinical doctorate in audiology. She is completing her 4th year doctoral externship at Audiology Services of West Virginia.

Nicole loves spending time with her close friends and family. She enjoys trying new restaurants, going dancing, watching movies, and soaking up the sunshine.

Our Support Staff

Marrena Valentine, CMA

Marrena Valentine is from Parkersburg, WV. She has an Associates Degree in Medical Assisting and has been a Nationally Registered Certified Medical Assistant with the National Association of Health Professionals (NAHP) since 2016. Prior to joining Audiology Services of WV, she was employed by a local ENT for 5 years. It is there that she developed an interest in audiology.

In her free time, she enjoys being outdoors, reading, and spending time with her family.

Marrena Valentine CMA

Allie Moore, Clinic Manager

Allie is from Parkersburg, WV. She finished cosmetology school in 2012 and worked as a cosmetologist until 2018. She enjoys the personal relationship she’s able to build with patients through her position at this practice.

Allie enjoys spending time with her two sons (Cameron and Carter) and her pomeranian (Addie). She also enjoys music, reading, and seeing new places.

Allie Elschlager, Billing Specialist

Allie is from Mineral Wells, WV. She has been a member of the American Academy of Professional Coders since May 2008, from where she received her certification in medical coding. She has always enjoyed working with patients and offering care anyway she can.

Allie loves spending time with her son, family, her mini golden-doodle pup and her cat. She also enjoys to bake and cook for her family or just being outside in the sunshine

Jaci Burkhart, Patient Care Coordinator
Jaci is from Rockport, WV. She is a 2011 graduate of Parkersburg South High School. She loves being on a team that works everyday to give our patients the best experience.

Jaci loves reading, camping with her family, and traveling throughout the state with her husband Andrew.

Kylee Higgins, Patient Care Coordinator
Kylee lives with her husband, Jesse, in Williamstown, WV. She has a degree in Hospitality Management and served as an Activities Director at a local senior living community for 8 years prior to joining the team at ASWV. It was there that she recognized her love for senior care and customer service. She loves that her position at Audiology Services allows her to use her background in hospitality to help every patient that comes into our office feel welcome.

Kylee has always loved reading and can often be found curled up with her dogs and a good book. She has a wonderful circle of girlfriends that she enjoys spending time with and always looks forward to traveling with her husband to visit their families.

Rachel Ayoob-Frum, Patient Care Coordinator

Rachel is originally from Morgantown, WV. She recently moved to Coolville, Ohio to be with her fiancé. She graduated with a Bachelor of Science from Fairmont State University in 2008. In 2010 she obtained a Licensed Practical Nursing certification from Monongalia Technical Education Center. She has worked for The Mentor Network, where she provided care to adults with intellectual and developmental disabilities for 13 years. She has also worked for WVU Medicine/ Department of Neurology and in long term care.

Rachel has always been passionate about helping others . She enjoys to connecting with new people and providing them with a positive patient experience. She likes to spend time with her family, including the family pets. She also looks forward to exploring the outdoors with her fiancé.

Rachel Ayoob-Frum Patient Care Coordinator

Did you know that falls are the leading cause of death in individuals age 65+? Did you know that 35% of adults over age 40 will have vestibular dysfunction at some point in their life? Did you also know that it is in an audiologist’s scope of practice to diagnose and manage vestibular/balance disorders? Many balance disorders can be helped with appropriate testing by an audiologist and treatment by a physical therapist who specializes in vestibular rehabilitation. The Balance Center is a partnership between Audiology Services of WV and Mountain River Physical Therapy to offer specialized vestibular testing and rehabilitation right here at home! Some symptoms of balance disorders include dizziness, vertigo, imbalance, fatigue, visual changes, tinnitus, hearing loss, nausea, vomiting, etc. If you have had any of the above symptoms, are afraid of falling, or have fallen, talk to your physician and schedule an evaluation at The Balance Center today!

Community Involvement

We love our community and are always looking for more ways to be involved! See a list of our current local involvement! Would you (or someone you know) like to be in partnership with our business? Click our CONTACT US section and get in touch!
List of Community Partners:
  • Member of Mid Ohio Valley Chamber of Commerce
  • Offering financing options through Williamstown Bank
  • Dr. Carlee Squires is a member of the Rotary Club of Wood County
  • Mountain River Physical Therapy: partner in the Balance Center
  • Audiology Services of West Virginia provides contracted audiological care for students in the following school systems:
    • Wood County Schools
    • Wirt County Schools
    • Jackson County Schools
    • Monongalia County Schools

Dr. Squires Squared

Are you looking for a resource to learn more about our practice and audiological care before your first appointment? You found it! Check out the channel by Drs. Carlee and Michael Squires, or better known as, Dr. Squires Squared! We have created an online resource for anything and everything audiology just for YOU! Be sure to like and subscribe, comment, and engage with us through this resource! Enjoy!

HEARING AIDS

Audiology Services of West Virginia is your source for the most advanced hearing technology from professional, trusted hearing experts. Whether you are active and on-the-go, or living life at a more leisurely pace, there is a solution to fit the needs of your hearing loss and your lifestyle. There are many factors you need to consider when choosing a hearing aid. First and foremost, it is important to select a provider that you trust. Understanding your hearing needs and the various hearing aid devices available is essential to choosing the right solution for your specific needs. Our hearing doctors will help you find the most appealing and comfortable device. The first step in finding the right solution for your hearing loss is to call our office to schedule a hearing evaluation.

Audiology Services of West Virginia offers hearing aids from all major manufacturers that provide state of the art sound processing and can be virtually invisible on your ear. Current hearing aid technology is capable of helping you hear better in even the most challenging and noisy listening environments. Many of today’s hearing aids are also capable of communicating wirelessly with your phone, computer, television, MP3 player and many other devices! Audiology Services of West Virginia offers of the best selection of hearing aids in Parkersburg.

Two styles (receiver-in-canal and the completely-in-canal) are the industry leaders and represent the majority of our modern day fittings.

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The Whisper Hearing System—a new category of hearing aid.

The Whisper Hearing System is a learning hearing aid that gets better over time. With Whisper, rather than owning hearing technology that quickly becomes outdated, you will receive regular software upgrades containing new features and improved sound processing every few months. Day to day, the Whisper Hearing System uses powerful artificial intelligence in our Sound Separation Engine to optimize sounds in real-time for you.Unlike other hearing aids, Whisper is sold via a simple monthly plan. This plan includes:

  • Ongoing care from a local hearing care professional
  • A lease of the Whisper Hearing System
  • Regular software upgrades
  • A three-year loss and damage warranty

There are 3 key components in the Whisper Hearing System:

  • The Whisper Brain which optimizes and sound in real-time using our Sound Separation Engine
  • Earpieces that transmit the optimized sound to your ears
  • The Whisper app which delivers regular software upgrades

Dizziness & Balance

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TAKE YOUR LIFE BACK.

To learn more about Audiology Services of West Virginia, please call or e-mail us at [email protected].
Thank you!

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Hearing Resources

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COMMUNICATION STRATEGIES

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Hearing Protection

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Musicians

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What is Tinnitus?

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Cochlear Implants

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Hybrid Hearing

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Bone Conduction Implants

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Personal Sound Amplifiers

BRAGI AND THE DASH PRO TAILORED BY STARKEY

What exactly is a hearable?

You may have heard the term “wearable” in relation to wireless technology that you wear (e.g. Smart watch). A hearable is similar, but can offer both an enhanced listening experience (since it’s worn in your ear) and biometric data for heart-rate monitoring, performance tracking, etc.

LISTEN. TRACK. COMMUNICATE.

The Dash Pro is a wireless smart earphone that combines three essential features in one product

  • Listen: A one-touch standalone music player
  • Track: A live sports assistant
  • Communicate: A smart phone companion

At Audiology Services of West Virginia we realize that not everyone needs or is ready for traditional hearing aid amplification. In some cases minor communication challenges may require just a little help from a personal sound amplifier. Schedule an appointment today to review amplifier or hearable options that may be best for you!

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Testimonials

  • “Dr. Carlee and her staff are courteous and very helpful. Dr. Carlee explained all of my options and thoroughly demonstrated the use and maintenance of my new hearing aids. They REALLY make a difference!”

    S.S.
  • “Because of my severe hearing loss I was able to receive my hearing aids through WV Rehabilitation Services at no charge. I saw Drs. Squires’ ad on TV and because they were young I felt [they were] more up to date with new technology. From my very first visit I was treated so warmly by Dr. Carlee and her staff...

    P.M.
  • “Both Dr. Carlee and Dr. Michael Squires were professional yet very pleasant to me as their patient. They answered questions in an every-day, lay-person’s language. I am very pleased with both Drs. and would recommend them, their hearing aids, and the manner I was tested to anyone who would need to see an audiologist. Thank you both for your competent way of dealing with a “happy patient!”

    P.A.P.
  • “[They are] very good and informative. [I] loved that you could try [hearing aids] for a week!”

    C.C.
  • “Two of the best young people I’ve met in a long time! Real doctors, not hearing aid salespeople. They really care. [I am] glad they are here to help us hear! I highly recommend them!”

    L.H.
  • “Over the past few years my hearing has been getting progressively worse, especially in the high frequency ranges. In 2011, I tried out hearing aids of the same brand, Widex, [with a different provider] but I returned them after 30 days. In 2015, I read [a] news article about...

    L.L.J.
  • “Hearing loss is extremely frustrating. Anyone suffering a loss of hearing needs a good audiologist who can make a big difference in your ability to hear well. Carlee and Michael have made a commitment to practice audiology in this area. They are young, well educated, and they know the newest technologies...

    F.L.C.
  • I purchased hearing aids through Audiology Services of WV and worked with Carlee Cox Squires, AuD. My experience has been very positive. The staff has been pleasant, courteous, and informative. They were patient in working with me [and] allowing me two trial runs with hearing aids before my final purchase. Hearing aids take some time for adjustment, but with time they become beneficial. I highly recommend Audiology Services because of the professionalism they exhibit and the ability to work with patients with hearing loss.

    M.L.

To learn more about Audiology Services of West Virginia, please call or e-mail us at [email protected].

Thank you!

Patient Forms

For your convenience, the following forms will assist us in spending quality time with you during your visit with us. Audiology Services of West Virginia forms can be downloaded, printed and completed at your convenience. Please complete intake, case history, and questionnaire forms that pertain to you and bring them with you on your first appointment.

Adult Patient Intake Form
Pediatric Patient Intake Form
Dizziness Questionnaire
Vestibular Case History
Hearing Loss Questionnaire – 65 and older
Hearing Loss Questionnaire – under 65

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0% Financing

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We’d love to hear from you!

Office Location

Parkersburg
2012 Garfield Ave Suite 4
Parkersburg, WV 26101

Phone: (304) 428-2403
Fax: (304) 428-3270
Email: [email protected]
Office Hours:
Monday-Thursday 8:30 AM – 5:00 PM

Charleston 
500 Donnally Street Suite 200
Charleston WV 26301
Phone: 681.229.3090
Fax: 681.229.3091
Office Hours:
Monday-Thursday 8:30 AM – 5:00 PM

To learn more about Audiology Services of West Virginia, please call or e-mail us at [email protected].

Thank you!