West Virginia’s Best Choice for Hearing and Balance Care

Welcome to Audiology Services of West Virginia, where we offer the highest quality Audiological services in the Mid-Ohio Valley. Our friendly team specializes in caring for the hearing impaired of all ages with services including hearing assessment, hearing aid fitting & programming, balance assessment, and much more! Our practice is committed to helping you solve your hearing and balance challenges through personalized and attentive health care.

We look forward to hearing from you, and helping you in your journey towards better hearing. Call or text us today!

State of the Art Technology

Professional Care

Affordable Prices

It’s our focus to provide state of the art technology with professional care at affordable prices you deserve and expect. Audiology Services of West Virginia is Parkersburg and Charleston’s best option for new hearing aids and better hearing.

Our Care

List of Services Available

Diagnostic Services:

  • Multi-transducer air conduction testing
  • Bone conduction testing
  • Speech Recognition Threshold testing
  • Speech in noise testing
  • Word Recognition Testing
  • Tympanometry
  • Acoustic Reflex Testing
  • Otoacoustic Emissions (OAEs)
  • Auditory Brainstem Response (ABR)
  • Auditory Steady State Response (ASSR)
  • Vestibular Evoked Myogenic Potential (VEMP)
  • Electrocochleography (EcochG)
  • Vestibular battery (including rotary chair and air calorics)
  • Central Auditory Processing Disorder (CAPD) evaluations

Hearing Aid Services:

  • Hearing aid evaluations, fittings, and dispensing
  • Hearing aid and earmold maintenance and repair
  • Hearing aid programming for Widex, Unitron, Starkey, Phonak, Oticon, Rexton, GN ReSound, Siemens/Sivantos
  • Telecoil (T-coil) activation and training for use with phone and looping technology

Cochlear Implants/BAHA/BAI/Advanced Bionics:

  • Cochlear Implant Evaluations
  • Advanced Bionics Evaluations
  • Follow up cochlear implant programming (for patients with Cochlear Americas brand processors)
  • Follow up BAHA/BAI (bone anchored hearing aid/bone anchored implant) programming (for patients with Cochlear Americas brand processors)


  • Cerumen removal
  • Hearing assistive technology evaluations and dispensing (ex: remotes, FM systems, assistive TV systems, etc…)
  • Aural Rehabilitation services
  • Tinnitus Evaluations
  • Fitting and dispensing of tinnitus sound therapy options through Neuromonics and various hearing instrument manufacturers
  • Custom swim molds
  • Custom hearing protection
  • Custom musician’s plugs
  • Industrial screenings/testing
  • Educational Audiology (school contracts are available upon request!)
  • Personal Sound Amplifiers

We are proud to participate in the Community Program, which offers Veterans the option to receive healthcare (including hearing healthcare) close to home rather than to travel long distances to the nearest VA hospital. Please call our office or your local VA representative to find out about this program and to see if you or a loved one qualifies!

Hearing Loss

Hearing loss is the third most common health concern behind diabetes and heart disease. Approximately 36 million Americans suffer from a either conductive, nerve, or mixed hearing loss, more than half of whom are younger than the age of 65.

Hearing Technology

Imagine for a moment we're building a home: we wouldn't purchase the materials and defer the craftsman. So when considering hearing technologies, why would you not want a team of doctors of audiology guiding you every step of the way, building the perfect solution to your needs? We don't sell hearing aids, we treat your hearing loss. Period.

Patient Resources

Have a question? We have an answer. Have a question that was not previously answered? Submit your inquiry via our FAQ's page and we'll provide a personalized response. We recognize that you have a choice when it comes to your hearing healthcare provider. We want you to be as relaxed and informed as possible about our practice.

Our Practice

Audiology Services of West Virginia is an all-inclusive hearing and balance healthcare clinic specializing in medically-oriented diagnosis and treatment of hearing loss and tinnitus. Our philosophy is that hearing healthcare can affect an individual’s overall quality-of-life and should be monitored as part of an annual health physical. When a hearing problem is identified, our Doctors of Audiology will evaluate many aspects of our patient’s lifestyle and needs to help him or her select from a variety of hearing instruments and assistive listening devices.

Hearing aids are a common form of treatment for most types of hearing loss. However, hearing instruments are not always the answer. Our Doctors of Audiology have experience working with other management options such as cochlear implants, bone-anchored devices, and sound therapy options for tinnitus. Knowing appropriate communication strategies is a key to success when using any hearing instrument or device. Our audiologists have a background in aural rehabilitation and auditory-verbal therapy techniques, which ensures that our patients are equipped with all the tools necessary to take advantage of the best hearing experience possible.

We feel that is very important to select a healthcare provider with whom you feel comfortable and provides the best care. Audiology Services of West Virginia has a team of audiologists who are equally qualified to give their patients the most comprehensive hearing and balance healthcare. Our Doctors of Audiology have experience in all specialty areas of audiology and have all completed their doctoral training in major medical centers. We are committed to providing the most compassionate and complete hearing healthcare in the Mid-Ohio Valley!

Payment Options

At Audiology Services of West Virginia, we offer a variety of payment options for your convenience. Thank you for being a valued patient.

Mail check payable to Audiology Services of WV to:
    Audiology Services of WV
    2012 Garfield Ave Suite 4
    Parkersburg WV, 26101
Pay with cash or check at either of our locations.
Pay over the phone with debit or credit card.
– Pay Conveniently Online

Our Doctors

Carlee A. Cox Squires, Au.D

Dr. Cox Squires is from Elizabeth, WV. She graduated with her bachelor of science (BS) in Speech Pathology and Audiology from West Virginia University in 2010. Carlee obtained her clinical doctorate in audiology (Au.D.) in 2014 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and The Cleveland Clinic and completed her doctoral externship at The Cleveland Clinic.

Dr. Squires is a certified Working Genius facilitator and leads ASWV in community involvement and our give-back efforts through Hear The Call WV, a non-profit providing hearing healthcare to those in need across the state. Carlee is an animal lover and has three pot-bellied pigs, amongst other animals on their small family farm. Carlee also enjoys trying local restaurants and coffee shops and spending time with her family.

Michael Squires, Au.D
Dr. Squires is from Clarksburg, WV. He graduated with his bachelor of science (BS) in Speech Pathology and Audiology from West Virginia University in 2010. During his time at WVU he served as the “Mountaineer Mascot” (2008-2009) as well as a member of the Gold Cheer Team (2009-2010). Michael obtained his clinical doctorate in audiology (Au.D.) in 2014 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, The University of Akron, and The Cleveland Clinic. Michael also completed his doctoral externship at The Cleveland Clinic.

He enjoys fishing, hunting, and tying flies for fly fishing. Michael grew up learning woodworking from his father. He now enjoys fine woodworking and building furniture in his own workshop.

Audiology Interests: Diagnostic Audiology, Hearing Instrument Technology, Tinnitus, Pediatrics, Cochlear Implants, Vestibular Research, Aural Rehabilitation, Patient Satisfaction Research.

About the Owners

Drs. Carlee and Michael Squires met while completing their undergraduate work at WVU in 2006 and have been married since 2014. 2014 is also the year they purchased Audiology Services, an audiology practice that had been in existence for 37 years. They changed the name to Audiology Services of West Virginia and now have two physical locations and serve many school contracts around the state. From completing their graduate work at the Cleveland Clinic, the Drs. Squires’ mission with Audiology Services of West Virginia was to bring better and more extensive audiological care to the mid-ohio-valley. Their primary goal has always been to provide education and audiology awareness to the community. The Drs. Squires reside in Mineral Wells with their three children and their many pets!

Lori McElory, AuD
Dr. Lori McElroy is from Caldwell, OH. She graduated with her Bachelor of Science (BS) in Hearing, Speech, and Language Sciences from Ohio University in 2003. Lori obtained her clinical doctorate in audiology (Au.D.) in 2007 from the Northeast Ohio Au.D. Consortium (NOAC), a partnership between Kent State University, the University of Akron, and the Cleveland Clinic.

When she is not at work, she enjoys spending time on the family farm with her husband and two sons. Dr. McElroy also enjoys gardening and watching her sons on the baseball field and basketball court.

Ann Casto, AuD
Dr. Ann Casto is from Ripley, WV. She graduated with her Bachelor of Science (BS) in Speech Pathology and Audiology from West Virginia University in 2007. Ann obtained her clinical doctorate in audiology (Au.D.) in 2011 from West Virginia University. Dr. Casto handles our educational audiology contracts with West Virginia school systems.

When she is not at work, she can usually be found on a soccer or baseball field with her three sons (Hunter, Hayden, and Hudson). Dr. Casto also enjoys playing guitar and traveling.

Brianna Brown, AuD
Dr. Brianna Brown is from Duncan Falls, Ohio. She graduated with a Bachelor of Science in Communication Sciences and Disorders from Ohio University in 2013 and an Associate of Science in Health Science from Zane State College in 2014. She returned to Ohio University to earn a Doctorate of Audiology in 2018. Dr. Brown leads our vestibular clinic through our Balance Center.

When not at work, Dr. Brown can be found indulging in her love of all things coffee. She also enjoys reading classic and contemporary fiction, baking and cooking.

Katheryn Monk, AuD
Charleston Location

Dr. Katheryn (Seymour) Monk is originally from Ripley WV and has resided in Sissonville WV for the last 20 years.  She obtained her Bachelor of Science (BS) in Speech Pathology and Audiology from West Virginia University in 1994, and her Master of Science (MS) in Audiology from WVU in 1995.  Dr. Monk returned to school in 2007 to obtain her Doctor of Audiology from Salus University, graduating in 2010.  Dr. Monk has worked in a variety of settings throughout her career, including otolaryngology (ENT) practices, as well as private audiology practices.  She has decades of hearing aid experience and specializes in the evaluation and management of tinnitus. She very much enjoys working with the adult and elderly population.

In her free time, Dr. Monk enjoys spending time with her husband Gannett, and their two college-age sons, Jackson and Sawyer, who both attend WVU.  She also enjoys shopping, reading, and the therapy of yard work.

Allison Duffy, AuD
Charleston Location

Dr. Allison Duffy is from Carlisle, Pennsylvania. She graduated with a Bachelors of the Arts in Communication Sciences and Disorders from West Chester University of Pennsylvania in 2019. Dr. Duffy obtained her clinical doctorate of audiology in 2023 from Bloomsburg University of Pennsylvania.

When not at work, Dr. Duffy enjoys spending time with her husband Mike and her stepson Hudson. She also enjoys attending exercise classes, reading, and exploring local restaurants.

Shane Mason, AuD
Shane is from New Martinsville, West Virginia. He obtained his
Bachelor of Science in Communication Sciences and Disorders from West Virginia
University in 2020 and graduated with his doctorate in audiology from Ohio University in May 2024.

Shane completed several clinical rotations at Audiology Services of West Virginia in the because of the diversity of audiologic and balance services offered at ASWV and the mission we have for serving our patients.

In his free time, he enjoys spending time with family and friends, working out,
traveling, being outside, and going to WVU for sporting events. Shane is also a huge hockey fan and loves to cheer on the Pittsburgh Pens whenever he can!

Gretchen Flinner, AuD
Gretchen is from Point Pleasant, West Virginia. She obtained her bachelors of the arts (B.A.) in American Sign Language at the University of Rochester in 2020 completed her clinical doctorate of audiology (Au.D.) through the University of Memphis. She is excited to be a part of the Audiology Services of West Virginia team after completing her residency year here last year. She believes our comprehensive clinic, work atmosphere, and commitment to our community is unmatched.

In her free time, Gretchen enjoys landscaping and tending to her flower beds, riding dirt-bikes with her husband, and spending time with her beloved cats, Moose and Georgie Sue.

Our Externs

Whitney Knipp, B.S., Au.D. Extern

Whitney is from Ironton, Ohio. She obtained her Bachelor of Science in Communication Sciences and Disorders from Ohio University in 2021. Whitney spent time at ASWV as both a 2nd year and a 3rd year student.  She returns this year to complete her residency and will graduate with her clinical doctorate in Audiology from Ohio University in May of 2025.
In her free time, she enjoys gardening, reading, bird watching, and playing with her cat Heidi.

Our Support Staff

Marrena Valentine, CMA

Marrena Valentine is from Parkersburg, WV. She has an Associates Degree in Medical Assisting and has been a Nationally Registered Certified Medical Assistant with the National Association of Health Professionals (NAHP) since 2016. Prior to joining Audiology Services of WV, she was employed by a local ENT for 5 years. It is there that she developed an interest in audiology.

In her free time, she enjoys being outdoors, reading, and spending time with her family.

Allie Fisher, Clinic Manager

Allie is from Parkersburg, WV. She finished cosmetology school in 2012 and worked as a cosmetologist until 2018. She enjoys the personal relationship she’s able to build with patients through her position at this practice.

Allie enjoys spending time with her two sons (Cameron and Carter) and her pomeranian (Addie). She also enjoys music, reading, and seeing new places.

Allie Elschlager, Lead Billing Specialist

Allie is from Mineral Wells, WV. She has been a member of the American Academy of Professional Coders since May 2008, from where she received her certification in medical coding. She has always enjoyed working with patients and offering care anyway she can.

Allie loves spending time with her son, family, her mini golden-doodle pup and her cat. She also enjoys to bake and cook for her family or just being outside in the sunshine

Rachel Ayoob, Billing Assistant

Rachel is originally from Morgantown, WV. She recently moved to Coolville, Ohio to be with her fiancé. She graduated with a Bachelor of Science from Fairmont State University in 2008. In 2010 she obtained a Licensed Practical Nursing certification from Monongalia Technical Education Center. She has worked for The Mentor Network, where she provided care to adults with intellectual and developmental disabilities for 13 years. She has also worked for WVU Medicine/ Department of Neurology and in long term care.

Rachel has always been passionate about helping others . She enjoys to connecting with new people and providing them with a positive patient experience. She likes to spend time with her family, including the family pets. She also looks forward to exploring the outdoors with her fiancé.

Samantha Welch, Billing Assistant

Samantha is from Williamstown, WV. She has a Bachelors in Psychology and has worked in customer service since 2011. She loves making others feel comfortable and is happy to be part of a wonderful team!

Samantha enjoys spending time with her two children, being outside, reading, and crocheting.

Kylee Higgins, Lead Patient Care Coordinator
Kylee lives with her husband, Jesse, in Williamstown, WV. She has a degree in Hospitality Management and served as an Activities Director at a local senior living community for 8 years prior to joining the team at ASWV. It was there that she recognized her love for senior care and customer service. She loves that her position at Audiology Services allows her to use her background in hospitality to help every patient that comes into our office feel welcome.

Kylee has always loved reading and can often be found curled up with her dogs and a good book. She has a wonderful circle of girlfriends that she enjoys spending time with and always looks forward to traveling with her husband to visit their families.

Angie Lemley, Patient Care Coordinator

Angie is from Gallipolis, OH. She has an Associates degree in applied science and is currently working on her Bachelors degree for healthcare administration. She previously worked for Fresenius Kidney Care, which is a dialysis center,  for 17 years. During those 17 years she was a patient care technician and a biomedical technician.

Angie loves spending time with her husband (Anthony) and her two sons (Layton & Braxton). She loves to bake and hang out with friends and family. Angies spends most of her time in our Charleston office, but you may see her smiling face in Parkersburg occasionally or get the pleasure of speaking with her on the phone!

Morgan Jackson, Patient Care Coordinator

Morgan is from Waterford, Ohio. She has spent most of her career in the medical field as a Patient Care technician. She enjoys being able to connect with patients and make sure they are well taken care of.

Morgan loves spending time with her family and watching sports. She also enjoys hiking and camping with her family.

Sarah Wagner, Patient Care Coordinator

Sarah Wagner, Patient Care Coordinator
Sarah is from Lowell, OH. She has earned her Bachelor of Arts degree in History from Ohio State University. She has always loved working with people and enjoys that this job allows her to interact and help people everyday!

She loves reading, spending time with her dog (Zola), and hanging out with her friends.

Lindsay Coffey, Patient Care Coordinator

Lindsay is from Parkersburg, WV. Lindsay comes to ASWV with a wealth of experience in customer service and has a passion for helping others. In her free time she enjoys outdoors, spending time with family, friends, and her furbaby Zeke.

Did you know that falls are the leading cause of death in individuals age 65+? Did you know that 35% of adults over age 40 will have vestibular dysfunction at some point in their life? Did you also know that it is in an audiologist’s scope of practice to diagnose and manage vestibular/balance disorders? Many balance disorders can be helped with appropriate testing by an audiologist and treatment by a physical therapist who specializes in vestibular rehabilitation. The Balance Center is a partnership between Audiology Services of WV and Mountain River Physical Therapy to offer specialized vestibular testing and rehabilitation right here at home! Some symptoms of balance disorders include dizziness, vertigo, imbalance, fatigue, visual changes, tinnitus, hearing loss, nausea, vomiting, etc. If you have had any of the above symptoms, are afraid of falling, or have fallen, talk to your physician and schedule an evaluation at The Balance Center today!

Community Involvement

We love our community and are always looking for more ways to be involved! See a list of our current local involvement! Would you (or someone you know) like to be in partnership with our business? Click our CONTACT US section and get in touch!
List of Community Partners:
  • Member of Mid Ohio Valley Chamber of Commerce
  • Offering financing options through Williamstown Bank
  • Dr. Carlee Squires is a member of the Rotary Club of Wood County
  • Mountain River Physical Therapy: partner in the Balance Center
  • Audiology Services of West Virginia provides contracted audiological care for students in the following school systems:
    • Wood County Schools
    • Wirt County Schools
    • Jackson County Schools
    • Monongalia County Schools

Dr. Squires Squared

Are you looking for a resource to learn more about our practice and audiological care before your first appointment? You found it! Check out the channel by Drs. Carlee and Michael Squires, or better known as, Dr. Squires Squared! We have created an online resource for anything and everything audiology just for YOU! Be sure to like and subscribe, comment, and engage with us through this resource! Enjoy!


Audiology Services of West Virginia is your source for the most advanced hearing technology from professional, trusted hearing experts. Whether you are active and on-the-go, or living life at a more leisurely pace, there is a solution to fit the needs of your hearing loss and your lifestyle. There are many factors you need to consider when choosing a hearing aid. First and foremost, it is important to select a provider that you trust. Understanding your hearing needs and the various hearing aid devices available is essential to choosing the right solution for your specific needs. Our hearing doctors will help you find the most appealing and comfortable device. The first step in finding the right solution for your hearing loss is to call our office to schedule a hearing evaluation.

Audiology Services of West Virginia offers hearing aids from all major manufacturers that provide state of the art sound processing and can be virtually invisible on your ear. Current hearing aid technology is capable of helping you hear better in even the most challenging and noisy listening environments. Many of today’s hearing aids are also capable of communicating wirelessly with your phone, computer, television, MP3 player and many other devices! Audiology Services of West Virginia offers of the best selection of hearing aids in Parkersburg.

Two styles (receiver-in-canal and the completely-in-canal) are the industry leaders and represent the majority of our modern day fittings.

Dizziness & Balance


To learn more about Audiology Services of West Virginia, please call or e-mail us at [email protected].
Thank you!

Hearing Resources


  • “Dr. Carlee and her staff are courteous and very helpful. Dr. Carlee explained all of my options and thoroughly demonstrated the use and maintenance of my new hearing aids. They REALLY make a difference!”

  • “Because of my severe hearing loss I was able to receive my hearing aids through WV Rehabilitation Services at no charge. I saw Drs. Squires’ ad on TV and because they were young I felt [they were] more up to date with new technology. From my very first visit I was treated so warmly by Dr. Carlee and her staff...

  • “Both Dr. Carlee and Dr. Michael Squires were professional yet very pleasant to me as their patient. They answered questions in an every-day, lay-person’s language. I am very pleased with both Drs. and would recommend them, their hearing aids, and the manner I was tested to anyone who would need to see an audiologist. Thank you both for your competent way of dealing with a “happy patient!”

  • “[They are] very good and informative. [I] loved that you could try [hearing aids] for a week!”

  • “Two of the best young people I’ve met in a long time! Real doctors, not hearing aid salespeople. They really care. [I am] glad they are here to help us hear! I highly recommend them!”

  • “Over the past few years my hearing has been getting progressively worse, especially in the high frequency ranges. In 2011, I tried out hearing aids of the same brand, Widex, [with a different provider] but I returned them after 30 days. In 2015, I read [a] news article about...

  • “Hearing loss is extremely frustrating. Anyone suffering a loss of hearing needs a good audiologist who can make a big difference in your ability to hear well. Carlee and Michael have made a commitment to practice audiology in this area. They are young, well educated, and they know the newest technologies...

  • I purchased hearing aids through Audiology Services of WV and worked with Carlee Cox Squires, AuD. My experience has been very positive. The staff has been pleasant, courteous, and informative. They were patient in working with me [and] allowing me two trial runs with hearing aids before my final purchase. Hearing aids take some time for adjustment, but with time they become beneficial. I highly recommend Audiology Services because of the professionalism they exhibit and the ability to work with patients with hearing loss.

Audiology Services of WV_Headshot Session

To learn more about Audiology Services of West Virginia, please call or e-mail us at [email protected].

Thank you!

Patient Forms

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Office Location

2012 Garfield Ave Suite 4
Parkersburg, WV 26101

Phone: (304) 428-2403
Fax: (304) 428-3270
Email: [email protected]
Office Hours:
Monday-Thursday 8:30 AM – 5:00 PM

500 Donnally Street Suite 200
Charleston WV 25301
Phone: 681.229.3090
Fax: 681.229.3091
Office Hours:
Monday-Thursday 8:30 AM – 5:00 PM

To learn more about Audiology Services of West Virginia, please call or e-mail us at [email protected].

Thank you!