Privacy Policy

Effective Date: April 15, 2025

At Audiology Services of West Virginia (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website.

Information We Collect

We may collect personal and non-personal information from you when you interact with our website. This may include:

Personal Information: Name, phone number, email address, or other details submitted through contact forms or appointment requests.
Non-Personal Information: IP address, browser type, pages visited, time spent on the website, and other analytical data gathered automatically.

How We Use Your Information

The information we collect may be used to:

Respond to inquiries and communicate with you
Schedule appointments or provide hearing care services
Improve our website, services, and customer experience
Send occasional updates or notifications (with your consent)

Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information with trusted third-party vendors who assist us in operating our business, but only to the extent necessary and with appropriate safeguards. We may also disclose information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website may use cookies or other tracking tools to enhance your experience. You can adjust your browser settings to disable cookies, but this may limit some website functionality.

Data Security

We take reasonable administrative and technical steps to safeguard your personal information. However, no online transmission or storage system is ever 100% secure.

Third-Party Links

This website may contain links to other websites. We are not responsible for the content or privacy practices of those websites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to such requests in accordance with applicable laws.

Children’s Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Parkersburg Office

2012 Garfield Ave, Suite 4
Parkersburg, WV 26101
Phone: (304) 428-2403
Fax: (304) 428-3270
Email: [email protected]
Office Hours: Monday – Thursday 8:30 AM – 5:00 PM

Charleston Office

500 Donnally Street, Suite 200
Charleston, WV 25301
Phone: (681) 229-3090
Fax: (681) 229-3091
Email: [email protected]
Office Hours: Monday – Thursday 8:30 AM – 5:00 PM